Customers can add new payment methods and access their list of saved payment methods when submitting payments. For security reasons, they only see the name of the payment method and encrypted account information. A customer cannot edit or delete saved payment methods from payment forms; the merchant must edit or remove payment methods from a customer's digital wallet.
- Go to Customers in the left sidebar (desktop) or hamburger menu (mobile).
- Locate the correct customer in the list and click View.
- Go to Payment Methods in the upper navigation bar.
- Locate the payment method you wish to remove.
- Click Delete in the Actions column.
- Confirm you wish to continue by clicking the Delete button or click cancel to exit the process and retain the saved payment method.