Some information on a saved payment method can be updated such as name, billing address, and expiration date. You may not edit card number, CVV, routing number, and account number fields. If that information has changed, you must remove the payment method and add a new one.
- Go to Customers in the left sidebar (desktop) or hamburger menu (mobile).
- Locate the correct customer in the list and click View.
- Go to Payment Methods in the upper navigation bar.
- Locate the payment method that needs updating.
- Click Edit Item.
- Update any fields that have new information.
- Click Save.
Customers can add new payment methods and access their list of saved payment methods when submitting payments. For security reasons, they only see the name of the payment method and encrypted account information. A customer cannot edit or delete saved payment methods from payment forms; the merchant must edit or remove payment methods from a customer's digital wallet.