Withdrawal reporting in the merchant portal details you current account balance, next withdrawal information, the funding schedule for your account, and disbursement details.
- Go to Admin in the left sidebar.
- Click Payouts.
- Scroll down to Payout History.
- This page provides the date the deposit release was created, the bank account where funds are going, the status of the payout, and the total amount sent.
- Click the Payout Details button for a breakdown of the deposit total including transaction totals, miscellaneous fees, and rollover amounts.
Below is an explanation of some terms you may see when viewing payout information.
- Sales - the total dollar amount of your sales during the selected date range.
- Refunds - the total dollar amount of your refunded transactions.
- Fees - the total dollar amount of all fees applied to all transactions during the selected date range.
- Debits - the total dollar amount of all previously issued debits that is now being applied to the current disbursement.
- Chargebacks - the total dollar amount in disputes before the withdrawal is disbursed.
- Rollovers- balance amounts that may be under one penny ($0.005) due to fees that are percentage based.
- Not Disbursed- the total dollar amount not disbursed, due to different possible reasons.
- Payout Returns - previous withdrawal attempts that have failed.
Disbursement details can be exported in .csv or .xls format for further reconciliation with other systems outside of your merchant portal.
Learn more about Fees,