Withdrawal reporting in the merchant portal details you current account balance, next withdrawal information, the funding schedule for your account, and disbursement details.
- Go to Admin in the left sidebar.
- Click Withdrawals.
- Scroll down to Withdrawal History and click on a withdrawal ID to open the Disbursement Details page.
- The Withdrawal Details section provides details of when the funds left the processing bank in route to your financial institution.
- The Disbursement Details section provides a breakdown of all items funded in that deposit release.
Below is an explanation of some terms you may see listed on the Disbursement Details page.
Sales - the total dollar amount of your sales during the selected date range.
Refunds - the total dollar amount of your refunded transactions.
Fees - the total dollar amount of all fees applied to all transactions during the selected date range.
Debits - the total dollar amount of all previously issued debits that is now being applied to the current disbursement.
Chargebacks - the total dollar amount in disputes before the withdrawal is disbursed.
Rollovers- balance amounts that may be under one penny ($0.005) due to fees that are percentage based.
Not Disbursed- the total dollar amount not disbursed, due to different possible reasons.
Withdrawal Failures- previous withdrawal attempts that have failed.
Disbursement details can be exported in .csv or .xls format for further reconciliation with other systems outside of your merchant portal.
Learn more about Deposits and Fees,