How long do withdrawals take?
Please note your first deposit will take 7 business days to be disbursed to your bank account. All pending deposits will be held until the first deposit is successfully received in your bank account and then released on the next business day. Released funds will hit your bank account on the following business day.
After the initial 7-day hold, withdrawals are processed right away, but may take up to 5 business days to reach your bank account. Card payments typically deposit within 2 business days of approval whereas eCheck payments take 3-5 business days depending on when they settle.
When will fees be deducted?
All fees are deducted from the total amount of your withdrawal at time of deposit. You will not incur a negative balance on your account due to withdrawals. Learn more about Fee Reporting.
Why was a withdrawal returned?
If you were expecting a deposit and have not received it, go to the Withdrawals section in the left sidebar of your merchant portal and click Withdrawal Returns. If it was returned, it will be listed here with a return code to help you resolve the issue with your bank.