Merchant Accounts

Merchant Account Basics

• Glossary of merchant account terms
• Payment settings
• User management
• What is surcharging?

Using the Merchant Portal

• Dashboard guide
• Notifications and messages
• Payment returns
• Deposits and fees

Merchant Portal Reports

• Withdrawals
• Payment history
• Transaction reporting
• Customize and save reports

Merchant Account Tips

• Add email alerts
• How to process a partial refund
• How to change your bank account
• Tips for incoming disputes

Disputes (Chargebacks)

• The disputes cycle
• Managing disputes
• Responding to disputes