There is a Payment Policy link appears in the footer of any anonymous web page such as a payment page, project request/contact page along with our Privacy Policy and Terms of Use links. The page is blank until you add your policy in Settings.
Creating a payment policy is essential to streamline your business operations, foster trust, and ensure timely payments from customers.
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Summary of Essential Steps
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Determine the contents of your policy
Customers are more likely to comply when they understand your expectations, which leads to a positive long-term relationship. Here are some items to consider including when you start writing payment policy:
- Deposit payment policies
- Payment terms including late payment penalties
- Cancellation policy
- Refund policy
- Customer dispute policy for quality of work and job completion
Once you have the list of the items your policy will cover, you can begin writing an official policy.
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Write a payment policy
A well-crafted policy provides you with legal protection if a customer fails to pay for services rendered.
- Keep writing simple and direct.
- Don't overcomplicate or add a lot of conditions. When you have a clear policy, your customers know when payment is due and can prepare to have the funds available.
- Your page in Project 2 Payment is a block of text with a maximum of 1,000 characters.
- Light formatting options allow you to emphasize text: bold, italic, underline, strikethrough, subscript, superscript, bullet lists, numbered lists, font size, and hyperlinks.
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Add your policy to Project 2 Payment
- If you are on desktop, go to the left sidebar. If you are in the mobile app or in a web browser on a mobile device, go to the hamburger menu in the upper left corner.
- Click on Settings.
- Click on Payment Settings.
- Add text for your company's payment policy (maximum 1,000 characters).
- Click the Save button to publish your policy.
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